Meeting & speaking
9
June '26
Biaza Annual Conference
SOLD OUT!
23
June '26
BALPPA Summer Experience
In Copenhagen
25
June '26
Travel Massive Innovation Pitch Night
Listen to scale ups pitch their brilliant business ideas
10
Sept '26
UKInbound Inspire
More info coming soon
16
Sept '26
Women in Travel Awards
Hosted in Utrecht
For attractions & experiences shifting, adapting and growing.
I'll find the opportunities that are buried in your strategy and give you easy ways to action big ideas in simple ways.
"She gave the best talk we've ever heard & permission to think more radically"
"Big strategy made simple and actually doable - what we've been hunting for"
Projects & Reviews
You need someone who knows the industry and quirks inside out to take stock of every single brand touch point your customer has and judges you on. From first impressions to buying a ticket, reviews and images - to overlooked issues and buried opportunities, I'll put together a ridiculously conclusive review and present it back with findings and recommendations, working with the whole team to prioritise what comes next.
Workshops & Classes
You're ready for change and growth and you want someone to facilitate that conversation and get the team fired up. Whether it's a review of specifics like your vision and mission, or content strategy and personality, I create tailored workshops and masterclasses that are fast, discussion based and always result in new ideas, opportunities and optimism. From 2 hours to a full day based on your style, team and objectives, people always leave with new focus and motivation.
Speaking & Events
I'm a regular speaker at Arival, as well as The National Attraction Marketing Conference, British Travel and Tourism Show and British Educational Travel Association. Want me to bring a straight talking, hack-packed session to your event or conference? My signature topics from The Messy Middle and Situational Relevance are really popular and can be tailored to your specific audience or theme.
Coaching & Mentoring
I offer a small number of 1-1 coaching and mentoring sessions, sometimes subject to a short waitlist. These sessions are reserved for owner-founders and leaders in growth or transition. Sometimes we work to a set agenda and tackling tricky subjects, other times the conversation is free-flowing and cathartic - you choose, and between us we free up your mental capacity and make decisions.
I'll find the opportunities hiding in your brand strategy
I have a slightly brilliant ability to see the opportunities hiding in your brand strategy - and fast.
Practical, actionable insights and a clear step change.
Whether you just need a fast overview of the immediate opportunities that you can't quite see, or a full on review and insights for every touchpoint your customer is judging you on - I've got you.
I’ll sort out the messy middle between what you do and what your customer wants.
The Snapshot:
from £1,750
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You know there are things you're missing
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You want a top line snapshot to uncover those opportunities
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Submit your top 5 worries for discussion
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I map out the real customer journey
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And give you (at least) 10 actionable priorities to put into practice right now
The Brand Review:
from £4,500
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A full overview of your customer journey
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Detailed insights and recommendations on the key pinch points in your business
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Supported by a full brand, content, customer and experience audit
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A workshop to present back findings and support priority implementation
The View from the Queue: £8,000
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The full view of what your customer is seeing
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A blueprint for change which includes 'how' to do it
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Full on-site audit from booking to leaving
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A step by step presentation showcasing the missed opportunities at every step of the flow
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A detailed follow up session to work through findings and create a plan
1-1 Support:
POA
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Sell more tickets
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Align your team
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Define your priorities
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Reach more people
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Understand new opportunities
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Optimise trends & insights
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Shift organisational goals
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Adapt to changing consumer expectations
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Future proof with a structured brand proposition
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Create agility to capitalise on reactive opportunities
About Catherine Warrilow
I’ve worked in travel and tourism for all the years, for OTAs, attractions, destinations, DMOs and travel tech brands.
With the luxury of having seen this insanely special industry from all corners - days out, destination, tourism associations and the tech that connects it all together, I’m in a great position to uncover how your brand proposition could be more joined up.
I help brands to create practical, actionable roadmaps and find the hidden opportunities and challenges so you know exactly where to focus your time and effort.
Arival speaker, UKInbound member, second-opinion giver and secret WTM lover.